We want you to be happy with TrendForge AI. This page explains how refunds and cancellations work.
Free plan
The free plan is, well, free — there's nothing to refund. You can stop using the Service at any time.
Paid plans
- Cancel any time. Cancel your subscription from the Billing page. Your plan stays active through the end of the current billing period, then reverts to the free plan. You're not charged again after cancellation.
- Monthly plans are not pro-rated. Because AI usage is consumed immediately, we don't refund partial months once the period has started.
- First-charge refund window. If something goes wrong within 7 days of your first paid charge and you haven't used more than 25% of your monthly AI allowance, email us and we'll issue a full refund.
- Duplicate or accidental charges. We refund duplicate charges and clearly-accidental upgrades in full — just contact us.
Exceptions
We don't refund plans where the account was suspended for violating our Terms.
How to request a refund
Email support@trendforge.appsstore.dev from the address on your account. Include the date of the charge and a brief description. We reply within 3 business days and refunds typically arrive on your card within 5–10 business days.
Chargebacks
Please contact us before filing a chargeback — we can almost always resolve billing issues faster than your bank can.